Intuit this is truly Embarrassing! There are dozens of complaints posted here going back 6 months and nothing has been done about this. I just spoke to your support about why my federal Child Care Expenses are not showing up in line 21400 and my Net Income and why TurboTax is failing to submit form T778 and the response I got is that I don't qualify for my FEDERAL (!!) tax credits based on a PROVINCIAL (!!) income test. I get it! this stuff is complex and has many moving pieces but you are WRONG in your interpretation and that's baked into your online app. I had to contact the CRA, figure out that I have to manually change my return and submit form T778 by mail to get my child care expenses for which according to the CRA I do qualify. DO BETTER INTUIT!!! I WILL BE POSTING THIS FURTHER ONLINE and will send an ESCALATION email
