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Troubleshooting
Wow. After completing the tax returns and net-filing for tax year 2020, the net-file confirmations were none-the-less sent to an email address I had not used for 3 years. Last year (checked again today), I had made sure that the proper email address was associated with my TurboTax Online account. However, I had discovered that my old email address was buried on an info-form within TurboTax Desktop and each year got transferred over to the next tax year. I think I have fixed this now -- we'll see next year. But if the net-file confirmations for next year are again sent to my old email address -- I will quit using TurboTax for good.
March 20, 2021
2:14 PM