- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Troubleshooting
Has this been resolved? Support only advice to me was “use the online version”
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Troubleshooting
Yes, the fix it link seemed to make it work now. The program loads really slow but loads up. May still get error message but just ignored it…it still loaded.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Troubleshooting
I received a followup email. The problem is still being worked on and estimate it should be fixed by late Monday evening.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Troubleshooting
Thanks. Once you are in, can you efile? Coz I was able to push past before but got errors.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Troubleshooting
@user17610950095 TurboTax doesn't use e-file, so no. But you can try to NETFILE, if you are eligible. If you get a NETFILE error, this TurboTax Canada FAQ might help: What does my NETFILE error code mean and how do I fix it?
Here is the link to the update error tool: LINK

- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Troubleshooting
I was able to open up the package today. The update was successfully completed.
I was able to file a return.