brianhutchinson
Level 1

Refund has been calculated as approx. 3 times higher than expected, the input data has been trebled checked 3 times.

I removed the original program from the laptop, purchased new Turbo Tax program.

However I cannot remove the original input data from the laptop after installing the new Turbo Tax program.

 My spouse calculations appears to be correct for tax refund

‎October 30, 2019 9:59 PM
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brianhutchinson
Level 1

Troubleshooting

The actual tax paid for 2017 and calculated 2018 is basically the same and the tax refund calculated for 2018
‎October 30, 2019 9:59 PM
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TurboTaxKim
Level 15

Troubleshooting

As it very difficult to troubleshoot from this online forum, our Customer Support team will be better able to assist you with this. Please follow the instructions below to reach an agent who can assist you with this.

https://turbotax.community.intuit.ca/replies/3152013


‎October 30, 2019 9:59 PM
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