Your taxable dividend does not equal your actual amount of eligible dividends multiply by 138% plus your actual amount of ordinary dividends multiply by 115% or you have a taxable dividend but no dividend tax credit.

clong2929 · ‎April 8, 2023

this is the 2nd year that I have this problem... last year, even deleting all the T3 didn't help, I had to do everything manually, so it was long and tedious, which defeats the purpose of using the software. The issue seems to be the T3 again. Suggestion to check A1 = A11 + A12 but I don't see any A11 and A12 anywhere. I only have A1 boxes.

cmazza · ‎April 14, 2024

The issue occurs when you download the data from Revenue Quebec. There is a ghost entry somewhere on one of the RL slips. You need to carefully look through the RL slips that have entries and find the one or ones that have RED (override) entries. Hit FN F2 and cancel the override so the values are calculated. Search carefully because the issue could exist in an RL form you actually shouldn't have any entries in . That solved the problem for me, my wife and my daughter.

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Your taxable dividend does not equal your actual amount of eligible dividends multiply by 138% plus your actual amount of ordinary dividends multiply by 115% or you have a taxable dividend but no dividend tax credit.

Troubleshooting