Unfortunately, we are unable to reset the activation code limit. You have three installations available per license code. You can still install the TurboTax desktop version on a second device. 

Make sure your Windows is up to date and that you are using an administrator account on your device.

If issue presists, I would suggest contacting Product Support.  

Thank you for choosing TurboTax. 

 

I used an Admin account for the install. I just want the install on the 2nd device to be activated since the activation counter increased (1->2) but the activation did not seem to work as system keeps asking for the activation code each time TurboTax is started.  I will call product support to see if they can resolve the issue. Hopefully this is just a minor reset that needs to be done and not a serious issue. I did the install Sunday so perhaps the servers were under maintenance at the time. 

Keep me posted—let me know how it goes. Thanks