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Troubleshooting
For installation issues, make sure you are following these points:
You have administrator rights on the profile where you are installing TurboTax. Windows have been updated.
You are not attempting to install on the cloud.
Turn off your antivirus software and Windows Defender before installation, and make sure to turn them on once activation is successful.
I suggest uninstalling the software and reinstalling it by using this updated link for 2025.
If the problem persists, we recommend contacting our product support by phone so they can look into it for you.
Thank you for choosing TurboTax.
yesterday