Thank you for the reply.
I'm using Windows 11 with the latest updates. This is a new Surface computer from Microsoft, so nothing strange.
Installed from the website you link below - 3 times.
I elevate to Administrator when I install the software. I'm happy to do this and understand the requirement. I'm not so happy running this software as administrator due to security risks mentioned in my original post.
I'd love to contact phone support, but the AI is difficult to deal with and unhelpful. I tried to ask for an agent but clearly I'm not using the right code-words to trigger that, or you make it extremely difficult. Is there a button combination I could press, like a secret code which would direct me to a human?
