transfer data from 2024 to 2025 on desktop standard edition is not working. When I click on the file, the OPEN button greys out.

 

Troubleshooting

Are you able to open the 2024 file in the 2024 program? When you are trying to transfer to 2025, are you using File>Transfer 2024 Return in the menu, or are you clicking the Browse button at the bottom of the "Welcome to TurboTax" page?

 

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Troubleshooting

I was navigating correctly. 

I have resolved the issue. But I'm not sure which of these two actions resolved it:

1) my new computer only had TurboTax 2025 installed on it. I'm not sure if it wouldn't transfer from the 2024 files because I didn't have the 2024 version installed on it. So, I installed 2025 version on my old computer and was able to do the transfer on my old computer. 

2) I have my network folders mapped, when I navigated to the mapped folders the .tt files weren't available, but when I went directly to the network folder, I was able to find the .tt files. 

Either way, I've been able to transfer over the 2024 data to the 2025 returns. 

Thank you for your quick response.