SOLUTION: From April 2025
To All Concerned,
I just spoke with Customer Service at Intuit TurboTax and the solution is as follows:
1) Uninstall Turbotax 2024 from the Installed Apps Section of Windows 10/11.
2) Download the latest TurboTax setup file (for your version) from Turbotax.
Link: https://turbotax.intuit.ca/tax/software/download
3) Backup your TurboTax file folder as a precaution, but they should be unaffected by the reinstallation.
4) Install after downloading and once installed all should be good again.
You're welcome.
Regards,
NKoury
PS: Product code re-entry should not be required. Re-enter only if requested.
April 3, 2025 11:23 AM
