Troubleshooting

Did you buy TurboTax Online (DIY) or the Desktop version?

 

To activate your TurboTax Online version, please visit this link. Select "I have an account," log into your account, and proceed to the second step by adding your 16-digit activation code to review and activate the TurboTax Online product. 

 

For a desktop version, you can download TurboTax using this link: https://turbotax.intuit.ca/tax/software/download 

  

Thank you for choosing TurboTax.