JohnB5677
Employee Tax Expert

Troubleshooting

Please clarify your situation

  1. Are you Online or on the Desktop?
  2. Regardless of the platform: can you select Wages & Income?
  3. On the Desktop: do you see 
    1. Retirement Plans?
    2. Do you see 1099-R listed?
  4. In the Online version
    1. Retirement Plans and Social Security?
    2. Do you see 1099-R listed here?

 

 

 

 

 

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