This is now another year where I’m unable to file my return because TurboTax has not yet updated its software to reflect recent CRA form changes.
The relevant form was updated by the CRA 12 days ago, yet your platform still does not support it. Unfortunately, customers only discover this limitation after completing their return and paying for the software.
This is extremely frustrating. Tax filing is time-sensitive, and software delays should not prevent submission — especially when the CRA update is already publicly available.
Can you please provide:
A clear timeline for when this form will be updated?
An explanation for the delay?
I would appreciate a prompt response.
