Troubleshooting

You knew about this issue on Feb. 20th and you are now saying is should be fixed by March 5th?  You sold a defective product and your customers are up in arms because they like me shelled out $100 so they could file quickly and get their refund quickly.  Once you knew there was an issue it should have been all hands on deck to get it resolved NOW,  it shouldn't take 2 weeks!  I've used TurboTax for years but between this and similar issues last year,  I'll be looking elsewhere next year.