Why do you treat Online customers as lesser than the Desktop ones? Shouldn't your product be updated across all platforms at the same time? Also, March 5th has come and gone, yet nothing for the Online customers of TurboTax. Now you're saying March 7th? What happens if that date passes without any resolve? What will be the new moved goalpost then?
I too paid for this product, just to be told that I can't file. This bait and switch is really unethical, as is your gaslighting of deadlines that pass without any working solution. This is a new low for Intuit and I hope you realize the trust you've shattered in your customers over this nonsense. You probably won't though.
I await your scripted, pre-rehearsed HR response to me.
