Troubleshooting

"Contact the CRA"  Seriously?  Good luck with that.  {-)  The CRA's phone system is utterly terrible, lots of circular loops, some entered commands don't work, often hung up on....  And if you finally get through, as I did on a 4th attempt, you'll have to wait a  L__ O__N__G  time, so don't phone late in the day because you might never get through.