Troubleshooting

@ypci I'm glad you got a call back and that the TurboTax 2024 issue was resolved. According to the process, I am unable to request a code for Tax Year 2025 because we must adhere to certain protocols. However, you can contact product support directly, and they will assist you over the phone. 

 

https://turbotax.community.intuit.ca/turbotax-support/en-ca/help-article/tax-return/contact-us/L1h8P...

 

They are now open seven days a week, 9 a.m. to 12 a.m. EST.

 

Thank you!