We recommend that you contact our product support team by phone.
https://turbotax.community.intuit.ca/turbotax-support/en-ca/help-article/tax-return/contact-us/L1h8P...
They have access to tools that we do not have in the Community, such as screenshare, and can identify issues to escalate into an investigation if necessary.
Please let us know how the results turned out.
