Troubleshooting

Since you used the TurboTax Do it Yourself (Online) product, one order is for two returns, while the other is for the same version, TurboTax Self-Employed Online 2025, for a single return. 

 

We recommend that you contact our product support team by phone to get this sorted out.

 

https://turbotax.community.intuit.ca/turbotax-support/en-ca/help-article/tax-return/contact-us/L1h8P...

 

Thank you for choosing TurboTax.