Troubleshooting

The answer is confusing. I purchased the software and install the version on my computers. I started using TurboTax in the mid 1990s. None-the-less, all I want to be able to do is open my files going back to 2016. Each program was purchased, etc. 

1- I certainly didn't do 20 returns --- ever in a single year. 

2- The transfer is from MY old computer to MY new computer -- simple, straight-forward. Nothing complicated about it -- other the Intuit processes. And, certainly no violation of CRA rules. 

3- Basically what you've said is, "yes, you paid for the program but when you try to change it to another computer you have to purchase again." 

Lastly how do I access "new" programs or get new activation codes from 2016-2023 (I repurchased 2025 and 2024). I frankly feel ripped off and I really shouldn't have to pay another $700 plus tax to be able to open my prior returns.