Troubleshooting

To contact your Tax Expert, you will need to provide a Canadian or North American phone number. They are unable to call international numbers.

Since you cannot use the services, you can request a refund for your TurboTax product within 60 days of the original purchase date. Fill out and submit the form below.

 

How do I get a refund for a TurboTax product?

 

Thank you for choosing TurboTax.