Troubleshooting

Hello TurboTaxAniqua,

 

It's windows 11. Windows is up to date and I'm using an admin account. I also tried "run as administrator".

 

The system requirements on intuit's website say "1024 X 768 minimum resolution 16-bit or higher colour" which my computer exceeds. I just tried changing the resolution to something else (which also exceeds the requirements) and I get the same turbotax screen that is in my screenshot. There is no button to click on and no box to enter my activation code.