I am having the same difficulty as the OP: I am unable to view any of the questions I select from the list, and I am told I do not have sufficient privileges to do so. The fix you suggest produces the same result.
The problem I am attempting to resolve is that I am installing TurboTax Canada 2024 Desktop on a second computer, and when the installation program reaches the update stage, I select UPDATE, and the installation program silently quits.
Thanks.
