Hi Susan,
I've brought TurboTax Canada Desktop from Costco. Only then I realized I cannot transfer my 2024 tax year online filing information to the desktop version. Costco is not allowing me to refund because the activation code has been opened.
Given the current situation, I'm being forced to purchace your online license again.
Please confirm if you work for TurboTax and repsenting TurboTax as an employee. We want to make sure we capture this information as evidance for future class actions.
Thank you.
