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Troubleshooting
I have this same exact problem. I wanted to go back to the older versions of TurboTax to look at previous information, but after an update, it said that I had used the maximum number of license codes. Now I cannot log in. There is also no option to decline the update, you are forced to click 'Yes'.
TurboTax, please fix this problem. Contacting support did not help.
March 21, 2026
1:25 PM