QC & ON - T4 but no R1 - Entry Mismatch

user17741336143

I get the following NETFILE error message, in turn preventing me from using CRA's NETFILE service:

"Your Relevé 1 and T4 entries don't match. The total of boxes B-A, B-B, B1, and B-2 of your Relevé 1 must equal the total of boxes 16, 16A, 17, and 17A of your T4."

I changed job in 2025 - the first job R1-T4 numbers are an exact match.

I live in Quebec, but province of employment for the new job is Ontario. I received a T4 and no R1.

TurboTax_Susan

Generally, this error is caused by associating a T4 with the wrong Relevé 1. This occurs when the person has, for example, 2 T4s and 2 Relevé 1s, or when the employer has submitted 2 T4s but only one Relevé 1.

If you are in the situation where you have 2 T4s and 2 Relevé 1s, please make sure you have correctly associated the Relevé 1 with the correct T4. You may want to try deleting the slips and re-entering them to make sure that the T4 for the Ontario job is not being associated with the T4 that came with the RL1.

QC & ON - T4 but no R1 - Entry Mismatch

Troubleshooting