- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
trouble re installing 2024 turbo tax
I bought a new laptop but the 2024 turbo tax program was not installed.
I have bought turbo tax since 2013. I have the activation key but its not being accepted. How is my 2024 tax info going to get forwarded to 2025 if I can't reinstall 2024???
March 23, 2026
2:13 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Troubleshooting
What is the error message that you are getting?
FYI: You don't actually need TurboTax 2024 installed to transfer your return into 2025. You only need to have your .tt24 file.

March 23, 2026
2:40 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Troubleshooting
@kamloopsjoe Are you using TurboTax Desktop 2024? If so, try the following:
- Go to C:\ProgramData\Intuit Canada and check for umid file
- If umid file exists then open a file "C:\ProgramData\Intuit Canada\tt2024\TTConfig.ini" and enter UseCustomUMID=1 at the end of file
- Close and save TTConfig.ini
- Restart TurboTax
- TurboTax will launch with previously activated licence
March 31, 2026
10:43 AM