trouble re installing 2024 turbo tax

I bought a new laptop but the 2024 turbo tax program was not installed.

I have bought turbo tax since 2013. I have the activation key but its not being accepted. How is my 2024 tax info going to get forwarded to 2025 if I can't reinstall 2024???

 

Troubleshooting

What is the error message that you are getting?

 

FYI: You don't actually need TurboTax 2024 installed to transfer your return into 2025. You only need to have your .tt24 file.

 

Troubleshooting

It took my activation code once but wont open again

Troubleshooting

@kamloopsjoe Are you using TurboTax Desktop 2024? If so, try the following:

  • Go to C:\ProgramData\Intuit Canada and check for umid file
  • If umid file exists then open a file "C:\ProgramData\Intuit Canada\tt2024\TTConfig.ini" and enter UseCustomUMID=1 at the end of file
  • Close and save TTConfig.ini
  • Restart TurboTax
  • TurboTax will launch with previously activated licence