Here’s the honest truth: I’ve tried several times, and all my slips are sitting right there in my CRA account. But when I use TurboTax to import them, it only brings in a couple. Even the one T5 slip that did download came in with different numbers. I used the exact same steps in StudioTax and with Wealthsimple’s software, and everything imported perfectly. So the issue is clearly and strickly with TurboTax’s importer, not CRA or my information. I’ve been using TurboTax for over 30 years, and I’m really disappointed. I’ve noticed these import mismatches for several years now, and nothing has improved. Unfortunately, TurboTax just isn’t as reliable as it used to be. At this point, I’m planning to uninstall it and request a refund. You’d think that if this has been an ongoing problem, it would have been fixed by now.
