Troubleshooting

You do not actually "claim" or "report" the CCB amount on your tax return. Because the CCB is a tax-free benefit, it does not count as income, and there is no line on the T1 General form to enter how much you received.

However, you still need to set up your Dependant Profile correctly in TurboTax to ensure your other credits (like the "Amount for an Eligible Dependent") are calculated correctly. 

The software estimates your tax refund, but the CRA calculates your CCB entitlement separately after they receive your filed return.

 

Is there shared custody of a child?