I am writing to follow up on my cancellation request for TurboTax.
As previously instructed, I submitted my cancellation request, but I have not received any response or confirmation so far. This lack of communication is concerning.
I would like to clearly state that I expect a full refund for this service, as I followed the proper cancellation process within the required timeframe.
Please provide an update on the status of my cancellation and confirm when the refund will be issued.
I would appreciate your prompt attention to this matter.
