Robstei
New Member

CRA unable to accept my NETFILE tax return due to empty box 55-PPIP

Hi, 

I keep on getting an error message when I try to submit my tax declaration to CRA through NETFILE. My document is declined because I did not enter a value for PPIP (box 55 on my T4). I do not contribute to PPIP, so box 55 is empty on my T4. I work in Quebec but my employer is outside of Quebec and is not registered for payroll deductions with Revenu Quebec. 

How can I fix this issue to submit my declaration digitally?

 

P.S. I was able to submit my declaration to Revenu Quebec, the issue is with CRA-NETFILE.