Troubleshooting

Our phone lines are open. You can call customer support at 1-888-829-8608.

During tax season (from CRA NETFILE opening on February 24 to the regular filing deadline on April 30), support is available every day of the week during these hours:

9 AM to midnight ET for English support

9 AM to 9 PM ET for French support 

 

Give it a try and let us know. Thanks.