Had the same issue since March 9th, spoke to 4 different supposedly experts, who could not find the error.
The last one gave me an investigation number:INV-1493-9753-2365-2947-968, which you cannot input in the automated call center as the number is too long, had to give an old number to get through to an agent. This was on april 15th 2026. They were supposed to call me back or email me in 3 to 7 days. Well did not trust them to get in touch with me so I bought [another] program which is a lot cheaper. Spent a few days learning a new program that is completely different than TURBOTAX but strangely enough, was able to NETFILE only my Quebec tax return. I noticed that TURBOTAX was not inputting the ACC correctly for my husband car who is self-employed. This is not the first year that they have had mistakes on the depreciation chart, but they were able to correct this and I could NETFILE but now their Customer service is really bad. For the expensive price that we pay, we should have better service and I am only using Home & Business not tax expert.
[The other program], after I understood how to input information, was very easy and DID generate the file TP-1.UV which is the bar code needed to NETFILE.
