Troubleshooting

I have emailed you your receipts, including a license code for the tax years 2024, 2023, and 2022.

Unfortunately, we don't have access to the installation key codes from 2009. If you still have the program installed on any computer, you can check your installation key. 

No, there is no way to manually "deactivate" or remove an installation from a computer you no longer have access to.

 

Thank you for choosing TurboTax.