Hello,
Please see responses after your questions.
Was the CPT16 form specifically approved by the CRA for this person? Yes it was
Under the 'Setting Up' or 'Profile' section, did you check the box for 'CPP Exempt'?" The only place that I can find to check this off is in profile/did you work in 2025/do any of the following apply/I elected to stop cpp or qpp contributions. Later when I go through the easy step when it comes to this point it just says “you are not eligible for an election to stop…”
Are there any T4 slips entered with Box 28 (CPP/QPP Exempt) left blank?" This is a self employed return only - no t4’s
Does the error happen at the 'Review' stage or when you actually hit 'Transmit' (NetFile CRA)? When I actually submit it to Netfile CRA
