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Troubleshooting
If you purchased TurboTax Online, you will go to TurboTax.ca/activate to activate your activation code.
If you purchased the TurboTax Desktop/Download version, you will download your software from here. It will then ask for your license code—you will simply enter it and continue.
Thank you for choosing TurboTax.
April 27, 2026
8:30 AM