Troubleshooting

@Tweetyabc Did you already file your 2025 return with that same account? That would be the only reason why you wouldn't be able to go back to transfer your 2023 tax return into your 2024. When you start your 2024 tax return, it will ask what software you used last year—you will enter TurboTax Desktop. Continue, and then you will be asked to choose your file and upload, as seen in the screenshots below: 

Thank you for choosing TurboTax.