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Troubleshooting
Close your browser, clear the cache with instructions below, then sign back in and try again:
- How do I clear my cache (browsing history)? https://turbotax.community.intuit.ca/replies/2647843
You may also attempt to use a different browser as well.
If after doing the above, the screen is still stuck then proceed to contact our support team, as they will be able to view
your screen and assist you further.
Answer the
questions, so it guides you towards the right team. Apply the drop
downs and you will get a phone number specified to your question (ie - support,
care):
- I want to talk to someone. How do I phone you? - https://turbotax.community.intuit.ca/replies/3152013
‎October 31, 2019
4:40 AM