Troubleshooting

The software automatically applies for the CAI credit, as soon as you enter your province at the beginning of your tax return, however, once you get to the provincial section, it will double-check your eligibility, so you must answer a few questions about yourself and your family for confirmation before completing your tax return.

 

Footnote: The Netfile service will not be open until February 24th, 2020 as per the CRA.