After you've purchased a downloadable product through TurboTax.com, you can download it whenever you like up to three years after purchase. See the following link for instructions.
https://ttlc.intuit.com/community/installing/help/how-do-i-download-the-software-i-purchased-at-turb...
Please use the following link to contact Customer Support for further assistance regarding not receiving your Turbo Tax cd.
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632
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