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Troubleshooting
You will answer each question as it pertains to your personal information. The software defaults to a Yes or No sometimes, depending on the question.
Anything related to dependants or yourself must be answered accurately so the software will be able to calculate your refund/owing correctly. So if you see a YES and it should be NO, or visa versa then ensure you apply the correct answer.
‎January 27, 2020
10:18 AM