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Troubleshooting
The Public Transit tax credit is what is known as a non-refundable.
This means that if you are not taxable, that is you have no taxes owing, then this credit won't increase your refund.
Very similar to the way tuition works.
I'm not sure if this is the case with you, but it would explain what you are seeing.
I checked the calc for the Public Transit tax credit and it worked for me.
‎October 29, 2019
5:06 PM