- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Production Registration Error
I encountered the following error when I did my TurboTax 2019 Standard version product registeration:
We're sorry, we have encountered an unforseen error.
Failed to connect to database.
Please try again later.
How can I solve it and complete the product register?
If production registration is not completed, will it affect the CRA Netfile?
Thanks.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Troubleshooting
Message says Failed to connect to database Please try again later.
Intuit please reply ...
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Troubleshooting
We're sorry, we have encountered an unforseen error.
Failed to connect to database.
Please try again later.
How can I solve it and complete the product register?
If production registration is not completed, will it affect the CRA Netfile?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Troubleshooting
Talked to support, know issue but no solution at this time. HOPE they working on that issue so we can do our tax report , especially since we have to stay home (virus)
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Troubleshooting
Failed to connect to database. What is going on? What Can I do..its not on my end cause I can access everything else on the internet. Please help. Thanks
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Troubleshooting
Hi,
I called support and they did the registration manually. They are having internal problems getting at their customer registration database from their front end. I had to wait on the line for about 10 minutes.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Troubleshooting
What is the tech support number so that I can register my product online?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Troubleshooting
You will be able to register your product online at a later date- for now, you can either skip the step or contact our customer service