Production Registration Error

I encountered the following error when I did my TurboTax 2019 Standard version product registeration:

 

We're sorry, we have encountered an unforseen error.
Failed to connect to database.
Please try again later.

 

How can I solve it and complete the product register?

If production registration is not completed, will it affect the CRA Netfile?

 

Thanks.

Troubleshooting

Message says Failed to connect to database  Please try again later.

Intuit please reply ...

Troubleshooting

We're sorry, we have encountered an unforseen error.
Failed to connect to database.
Please try again later.

 

How can I solve it and complete the product register?

If production registration is not completed, will it affect the CRA Netfile?

Troubleshooting

Talked to support, know issue but no solution at this time. HOPE they working on that issue so we can do our tax report , especially since we have to stay home (virus)

View solution in original post

Troubleshooting

Failed to connect to database. What is going on? What Can I do..its not on my end cause I can access everything else on the internet. Please help. Thanks

Troubleshooting

Thanks for your help to talk to tech support.

Troubleshooting

Hi,

I called support and they did the registration manually.  They are having internal problems getting at their customer registration database from their front end.  I had to wait on the line for about 10 minutes.

Troubleshooting

Thanks for your tips.

Troubleshooting

What is the tech support number so that I can register my product online?

 

Troubleshooting

You will be able to register your product online at a later date- for now, you can either skip the step or contact our customer service