I am informing community members of my most recent experience regarding the "CPP Contributions/Pensionable Earnings Error." I finally received a phone call from Turbo Tax asking if
"I" had resolved my problem? Hello... I thought this was Turbo Tax's problem? Apparently the higher educated in problem solving have provided a "FIX" for this problem and NO it did not come in the way of an "Update" to the software. A month's worth of frustration and the resolve provided for MY PROBLEM is as follows....
IGNORE IT! So, not because I am following their advise (because I don't like ignoring a problem), but because I did my tax return manually (the old-fashioned way) and compared it to the Turbo Tax software return and they were Identical.... so I was comfortable to put an end to the frustration and IGNORE THE ERROR. Net result was that I was able to Continue with the Return.... and File it with Revenue Canada Electronically with SUCCESS! This was a couple of days ago. Today I received an email from Turbo Tax addressing the problem stating that I should file two returns instead of a combined return. I just laughed! With so much going on in our world today this small frustration is no longer a problem that I am wasting my time on. My advise.... just hit Ignore the Error and File Your Return. Good Luck!
