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Troubleshooting
I filed my income tax for 2019 using Turbo Tax and received my refund. I attempted to go back to the program and was unsuccessful. I received a tt2019.exe - Bad Image message at C:/windows/system32/MSVCP110.dll Error status 0xc000012f with a suggestion that I try reinstalling the program. I tried opening earlier years' TurboTax with the same result. How can I resolve this and have access to my income tax information.
‎April 2, 2020
10:48 AM