Open TurboTax

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

cancel
Showing results for 
Search instead for 
Did you mean: 

Bought Standard CD. Cannot complete installation as sleeve does not have 16 digit code to register. How do I contact TurboTax?

 
1 Reply

Bought Standard CD. Cannot complete installation as sleeve does not have 16 digit code to register. How do I contact TurboTax?

Unfortunately, you will need to return to the retail store where you bought it as we do not have access to those license codes. Please see our TurboTax FAQ: Where is my TurboTax licence code?

 

Thank you for choosing TurboTax.