Are you using TurboTax Online? If so, you may have more then one account (usernames). You can sign into https://accounts.intuit.com/ using your email address as the username, and it will give you a list of all your accounts.
gallant
New Member
EllenZ
New Member
Intell101
New Member
alex10011
New Member
dianajw1
Level 2
You have clicked a link to a site outside of the TurboTax Community. By clicking "Continue", you will leave the Community and be taken to that site instead.