Can you tell me why I purchased this product online and now when I try to use it, it wants more money?
The price of TurboTax Online is based on what you enter on your return.
If you bought a multi-return package but need to use a higher version of TurboTax Online, then you would have to pay the difference in price. You would also have to pay extra if you add something like the Premium Pack (Audit Defence) add on, or Assist & Review to your return.
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