First time user trying to file 2020 tax return.

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If this is your first time filing, you will likely not be able to NETFILE your return. Instead you’ll need to print and mail it. You’ll see the option to do so when you get to the Filing part of the interview.

Please see this CRA page to find out where you should mail your return: https://www.canada.ca/en/revenue-agency/corporate/contact-information/where-mail-your-paper-t1-retur...

If you have TurboTax Live Assist & Review, here is how to talk to a Tax Expert: https://turbotax.community.intuit.ca/community/navigating-turbotax/help/i-m-using-turbotax-live-assi...

For the complete list of available TurboTax products for prior years, see this link: File Past Years' Income Taxes

If you require further assistance please contact our phone support team or contact us directly on Facebook or Twitter

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