getting message: this license code is already linked to another account. error code 608. i'm the only user.

[gexsfox]

first install on windows 10 old computer, new computer windows 11. didn't the error message on windows 10

[TurboTaxSusan]

Are you using the same TurboTax account on both computers? It needs to be the same TurboTax/Intuit account. What Windows account you are using doesn't matter.